Case Studies By Audience

We are proud of our work - and proud of the positive impact it brings to our clients. Each of the Case Studies below tells the story of how we helped a client solve a real-world performance problem. We have hundreds of stories like these, so we'll be adding to this page frequently. Drop by often!

View studies by: All, Industry, Format, Audience, Topic, Software

New Hires

• HIPAA Compliance Training
• New-Hire Orientation Curriculum

Staff

• Office Ergonomics
• Preparing for the Project Management Professional Certification™ Exam
• Financial Management Under Sarbanes Oxley
• Managed Care (Basic and Advanced)
• POTS Basic Skills Curriculum
• Finding and Interpreting Information in the Member Database

Supervisors/Managers

• Managing Performance Feedback
• Manager’s Orientation
• Six Sigma Black Belt for Managers

Sales/Sales Management

• Collecting Sales Specifications
• Sales Funnel
• Supporting the Sale of Complex Systems

Dealers

• Digital Imaging System for Professional Photographers

Customers

• Troubleshooting the Radiographic Processor
• Digital Imaging System for Professional Photographers
• Using the Point of Sale System
• Configuring the Virtual Security System

Software/Hardware End-Users

• Introduction to Casetrakker Database Software

Volunteers

• Volunteering at an Emergency POD

Medical Professionals

• End-User Training for the Radiology Information System
• Optimizing the Mammographic Image (CE Credit course)
• Troubleshooting the Radiographic Processor (CE Credit course)

Engineers

• Benchmarking for Quality
• Leading Lean Manufacturing Projects

Call Center Operators

• Customer Escalation System

Retail Clerks/Supervisors

• Pallet Jack Safety in the Grocery Store
• Using the Point of Sale System
• Implemeting Rapid E-Learning

Trainer/Team Leaders

• Leading Lean Manufacturing Projects
• Project Management Fundamentals