The Problem
Our client sold medical imaging devices to hospitals and imaging clinics.
End-users were required to complete a certain number of Medical Continuing Education credits each year in order to maintain their professional certifications.
Our client wished to create product-related training that would support end-users in meeting Medical CE credit requirements.
Prometheus Approach/Solution
We worked with our client to determine the appropriate certifying body, and to identify its requirements for certification-worthy coursework.
We created a series of online modules that met the certifying body’s requirements, using the client’s products as a means of illustrating the concepts described in the modules.
We created certification tests that met the requirements of the certifying body.
We worked with our client to create a deployment mechanism that would allow access to these courses for its customers, while meeting the tracking and reporting requirements of the certifying body.
Special Skills/Software
- Instructional Design
- Assessment Design
- Toolbook Software
Result/Benefit to Client
Results: Thousands of end-users took these CE courses. Many end-users sent feedback to the client, praising the courses and thanking the client for offering them.
Benefits:
- Our client had a series of training modules that it could offer to end users, as a way to strengthen customer relationships and encourage customers to visit its website.
- Customers (hospitals and clinics) had a site where they could refer their end-users for professional development and certification.
- End-Users had a source of interesting, engaging and meaty courses on topics relevant to their professional interests. They also had the opportunity to obtain CE credit for completing these modules.
For more information about this project, please contact us.