The Training Shop

Course Description

Get new supervisors ready to lead with a minimum of disruption and downtime! The Training Kit provides a copy of all the training materials your instructor will need to train new supervisors within your organization.

Product Specifications

Full Version (download) 102-KIT
Item	Format
Instructor Guide -- (135 pgs)	PDF¹
Student Notes -- (78 pgs)	PDF
Full Color Slides -- (39 slides)	PowerPoint®²
Test	PDF
Answer Key	PDF
Full Version (CD) 102-KCD
Item	Format
Same as above	Same as above
Preview Version [Read-Only] (download) 102-PRV
Item	Format
Instructor Guide -- (135 pgs)³	PDF
¹ Requires Adobe Reader® 5.0 or higher. ² PowerPoint® 2002 or higher highly recommended ³ Preview version of the Instructor Guide can be viewed but not printed

Course Duration

2 days

Who Should Be Trained

Anyone who has been recently promoted to a supervisory or work-group leader position. Also appropriate for those you are grooming as future supervisors.

Performance Objectives

By the end of this program, participants will be able to:

• Define the role of supervisor
• List transition activities every supervisor should undertake
• Discuss strategies for dealing with common start-up problems
• Use style-flexing and other communication strategies to improve employee communication
• Discuss the how/when/why of delegation
• Demonstrate how to gain employee commitment to a goal or task
• Demonstrate how to provide effective performance feedback
• Discuss the supervisor's role in controlling employee performance and taking corrective action
• Demonstrate the basic method for correcting employee performance problems
• Create an action plan for developing management skills

What's Covered

• The elements of a supervisor's job
• Strategies for a smooth transition
• Resolving common start-up problems: resentment, resistance, and challenges to authority
• How to communicate clearly and effectively with employees - even the ones who seem "hard to talk to"
• How, when, and why to delegate
• How to gain commitment to goals and work plans
• Basics of giving direction and performance feedback
• Employee performance problems: What is your responsibility
• Tips and techniques for dealing with performance problems
• Developing your management skills

Instructional Strategy

Classroom session uses slides, discussion, demonstration, and case-study practice exercises in which participants deal with realistic situations. In addition, each participant creates a personal action plan to use on the job after the session is complete.

Course License and Restrictions

Your purchase of the Training Kit provides you with the license to duplicate and use the Training Kit materials as many times as you want, as long as you are training people within your organization only. Purchasing the Training Kit assumes that you have reviewed and accepted the license agreement.

Consultants or others who wish to use Training Kit Materials to train individuals outside of their organization are requested to contact us for more information about alternative licensing.

Additional Services

Prometheus offers a range of additional services to assist you in making your training session a success. Please contact us to discuss your requirements.

• Conducting a train-the-trainer session for your instructors
• Adding your logo to course materials
• Adding custom content or case studies